Telehealth psychology,
wherever you are.
Calm, evidence-based therapy with a registered psychologist who takes the time to understand you. Available across Australia by secure video, from the city, the suburbs, and rural and remote communities.
A 2-minute enquiry · a reply usually within one business day · no health details needed
AHPRA-registered
- Medicare rebates
- Secure video
- Australia-wide
A person-centred practice.
We are psychologists who believe therapy works best when it is unhurried, personal, and genuinely yours. No call centres, no rotating clinicians, just considered care from someone who remembers your story.
See the same psychologist each time. Continuity matters. You build on your work week to week, never starting over.
Evidence-based, not one-size-fits-all. Approaches are chosen for you, and adjusted as we go.
Medicare rebates, handled for you. With a plan from your GP, we process each claim so you do not have to.
Ways we can work together
Whatever you are carrying, there is a way in. Choose what fits, and we will tailor it to you.
What we work with
A starting point, not a checklist. If what you are facing is not listed, reach out anyway.
Anxiety
Racing thoughts, worry, and tension that gets in the way of daily life.
Find supportDepression
Low mood, flatness, or losing interest in things that used to matter.
Find supportStress and burnout
Feeling stretched thin, exhausted, or unable to switch off.
Find supportGrief and loss
Finding your way through bereavement or a significant ending.
Find supportTrauma
Processing difficult or frightening experiences at your own pace.
Find supportSleep difficulties
Trouble falling asleep, staying asleep, or waking unrested.
Find supportWorkplace concerns
Pressure, conflict, or change that is weighing on you at work.
Find supportSelf-esteem
Building a kinder, steadier relationship with yourself.
Find supportBooking takes minutes
Three small steps stand between you and your first session. We have kept it as light as possible.
Send us the contact form
A few words is plenty. Share what brings you in and who you would like to see, in your own time.
Get your referral ready (optional)
If you want the Medicare rebate, ask your GP for a Mental Health Treatment Plan. You can send it through with your form.
We get in touch to book you in
We contact you with more information and a session time that suits your week. You will get a secure video link by email, nothing to install.
The people you will meet
A practice small enough that you will always know who you are talking to.
Mathew van Velsen
Registered Psychologist · Director
Mathew works with people navigating anxiety, trauma, and the kind of stress that builds quietly over years. His style is steady, warm, and practical.
Lloyd Talbot
Registered Psychologist · Director
Lloyd has a particular interest in mood disorders, anxiety, trauma, and OCD. He brings a calm, down-to-earth presence and a genuine curiosity about what matters to you.
Clear, upfront pricing
With a Mental Health Treatment Plan from your GP, Medicare rebates bring the out-of-pocket cost down. Here is what comes back to you per session.
With a Mental Health Treatment Plan
All our psychologists are AHPRA registered, so the same Medicare rebate applies whoever you work with.
- Up to 10 rebated sessions per calendar year
- A plan from your GP is all you need to claim
- Claim processed for you after each session
A $230 session, less your rebate
Pay $230 per session and claim the $101.55 Medicare rebate back, leaving the out-of-pocket cost shown above. We confirm every figure with you before your first session.
- NDIS: self-managed and plan-managed welcome
- WorkCover Queensland claims accepted
- Private sessions, no referral needed
Rebate amounts are set by Medicare and current at the time of writing. A Mental Health Treatment Plan from your GP is required to claim the rebate. Your session fee and any out-of-pocket cost are confirmed with you before your first appointment. We also work with NDIS (self and plan-managed), WorkCover Queensland, and DVA.
Good to know
A few things people often ask before booking. If your question is not here, send us a message.
No. You are welcome to book directly with us. If you would like Medicare rebates, you will need a Mental Health Treatment Plan from your GP, which gives you access to rebated sessions each calendar year. We are happy to guide you through how that works.
With a Mental Health Treatment Plan from your GP, you can claim a rebate on up to 10 individual sessions per calendar year under the Better Access initiative. The Medicare rebate is $101.55 per session, and we process the claim for you after each session.
For most common concerns, research shows telehealth therapy can be as effective as face-to-face sessions. It also removes travel, waiting rooms, and scheduling friction, which many people find makes it easier to attend consistently.
The first session is about understanding what brings you in and what you are hoping for. Your psychologist will ask a little about your background and history, and work with you to decide the kind of care that fits. There is no pressure to share more than you are ready to. Together you will shape a way forward that feels manageable.
Plans change, and that is okay. With more than 48 hours’ notice there is no charge. With 24 to 48 hours’ notice, half the session fee applies; with less than 24 hours’ notice, or a missed appointment, the full fee applies. Genuine emergencies and technology failures are handled with discretion.
Our service is not a crisis service and we cannot provide emergency support. If you are in immediate danger, call 000. Lifeline (13 11 14) and Beyond Blue (1300 22 4636) are available 24 hours a day, every day.
We are based in Queensland and see clients across Australia by secure video. Wherever you are, you receive the same continuity of care from one session to the next.
Take the next step
Getting started is simple. Tell us a little about what you are looking for, and one of our registered psychologists will be in touch to help you begin. There is no cost and no obligation to make an enquiry.
Now accepting new clientsNew to the practice?
Leave your details and one of our registered psychologists will get back to you, usually within one business day. There is no need to share any clinical or health details yet.
Make an enquiry